CSRM Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@csrm.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
CSRM | P.O. Box 9110 | Canton, Ohio 44711
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange.
EXCEPTIONS
The following items cannot be exchanged:
• All Digital Products and Memberships
For defective or damaged products, please contact us at info@csrm.org to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@csrm.org
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@csrm.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
CSRM | P.O. Box 9110 | Canton, Ohio 44711
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange.
EXCEPTIONS
The following items cannot be exchanged:
• All Digital Products and Memberships
For defective or damaged products, please contact us at info@csrm.org to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@csrm.org